Can you supply portion packs for hospitals and hotels?
Yes. Wrapped portions, catering tins and shippers can be briefed for hotels, hospitals, aged care, airlines and cafes.
Biscuits and crackers
Biscuits and crackers for hotels, hospitals and QSR
Tea service, ward trolleys and function rooms run through a lot of biscuits. QSR Supplier sources portion packs, butter cookies, cream biscuits, wafers, soda and cheese crackers, digestive and Marie style tea biscuits, and chocolate biscuits for hotels, hospitals, aged care, airlines, cafes and distributors across Australia and New Zealand. Shiiv Imports is the importer and sourcing partner, working through partner factories. We are not the manufacturer.
What does a biscuits and crackers supplier provide?
Food service biscuits and crackers in portion packs, catering tins and shippers: butter cookies, cream biscuits, wafers, soda and cheese crackers, digestive and Marie style tea biscuits, and chocolate biscuits. QSR Supplier takes the brief. Partner factories pack to the agreed specification, including the allergen panel.
Shiiv Imports Pty Ltd is the sourcing partner and importer, not the manufacturer. Shiiv holds ISO 9001. Product certifications stay with the factory that holds them.
Updated
Start a brief
Download the foodservice catalogue (PDF, 11 pages)
Download the biscuits and crackers catalogue (PDF, 14 pages)
Lines to brief
What buyers order
Hotels, hospitals and aged care usually start with the portion and the biscuit style. Say both in the brief.
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01
Portion packs
Wrapped biscuits for tea trolleys, ward service, airline trays and hotel turndown.
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02
Butter cookies
Butter cookies for lounges, functions and cafe counters, in portion packs or catering tins.
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03
Cream biscuits
Cream-filled biscuits for grab-and-go and for function service.
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04
Wafers
Wafer lines for cafes, hospitals and distributors that want a light portion.
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05
Soda and cheese crackers
Soda crackers and cheese crackers for soup service, cheese boards and room service.
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06
Digestives, Marie and tea biscuits
Plain tea biscuits, including digestive and Marie styles, for hospitals, aged care and hotel tea.
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07
Chocolate biscuits
Chocolate biscuits for cafes and functions, with the cocoa and inclusion stated in the brief.
Inside the catalogue
Opening pages
The 14-page biscuits and crackers catalogue shows portion packs, tins and the styles kitchens brief.
Specification
What to put in a biscuit brief
A written brief is what partner factories pack against. Labelling for Australia and New Zealand is confirmed per brief. If you already have a specification, send that.
| Point | Why it matters | What to state |
|---|---|---|
| Style | A tea biscuit, a cream biscuit and a cracker do different jobs. | Butter cookie, cream, wafer, soda, cheese, digestive, Marie style or chocolate. |
| Portion | Ward trolleys and function rooms need a known piece weight. | Piece weight, pieces per pack, and packs per shipper or tin. |
| Allergens | Wheat, milk, egg, soy and sesame are common in this category. | Allergens to declare, and any may-contain wording you need. |
| Pack | A trolley, a lounge and a distributor each want a different outer. | Portion wrap, catering tin or shipper. |
| Label and shelf life | Hospitals and airlines need a clear panel and a usable date on arrival. | Your brand or a plain foodservice label, and minimum shelf life on arrival. |
Where it is used
Sites that brief biscuits and crackers
Hotels
Lounge tea, room service and function biscuits.
Hospitals and aged care
Plain portions with a clear allergen panel.
Airlines and travel
Wrapped portions that fit a tray set.
Cafes and QSR
Counter biscuits and crackers for soup or cheese service.
From brief to delivery
How sourcing and samples work
You name the biscuit style and the portion, approve a sample, and agree the specification and artwork. Partner factories pack it, and Shiiv ships to your warehouse or distribution centre in Australia or New Zealand. The steps match how a chain brief works.
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01
Brief
Send the style, piece weight, pack and the sites you serve.
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02
Sample
Samples go to the buyer for a taste and a label review before you commit.
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03
Specification and artwork
The approved spec and any artwork are locked in writing. Labelling is confirmed per brief.
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04
Pack
Partner factories pack to that specification. Shiiv is not the manufacturer.
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05
Ship
Shiiv arranges delivery to the warehouse or distribution centre named on the order.
Why brief QSR Supplier
One brief for biscuits across sites
ISO 9001
Shiiv Imports Pty Ltd runs an ISO 9001 certified quality system. That is the certification Shiiv holds.
Samples first
Samples come before any commitment, so you sign off texture, portion and the label.
Allergen panel
The allergen statement is part of the specification, not an afterthought.
Partner factories
The range is sourced through partner factories. Certifications on a line stay with the factory that holds them.
Plain answers
Questions buyers ask
Which styles are in the catalogue?
Butter cookies, cream biscuits, wafers, soda and cheese crackers, digestive and Marie style tea biscuits, and chocolate biscuits.
Can the pack carry our name?
Yes. Private label packs are made through partner factories to your approved artwork.
Do you send samples?
Yes. Samples are sent for a taste and a label review before you commit.
Where is the biscuits catalogue?
Download the biscuits and crackers catalogue from this page. It is a 14-page PDF.
Related
Brief the rest of the range
This range sits on the same brief as the wider foodservice range. Every category PDF is listed on foodservice catalogues.
Beverages
Drinks for hotels, cafes and QSR, with beer kept to licensed venues.
Global grocery and confectionery
Chocolate, confectionery, wafers and mixed grocery for foodservice.
Pantry staples
Tea, rice, flours and dry goods for the same sites.
Send the biscuit brief.
Include the style, the portion and the sites you have in mind. Contact the sales desk.